Feature Details

Public Features Public Home Page Facilities Map Shopper's Classifieds Private Features Private Home Page Private Home Popup Account Info Address Book Announcements Board/Committees

Private Features Cont. Classifieds Documents eBulletins eForms Events Calendar Facilities Garage Sales Homes for Sale Homes for Rent/Lease Homesites for Sale Hot Links Live Chat Message Board

Private Features Cont. Moving? Pay Dues Online Reviews Requests and Questions Surveys User Profile Volunteer Needs What's New Board Only Features Approve AP Invoices Financial Reports Task Manager

Admin Only Features Address Book Report Banner Advertising Edit Advertisers Edit Modules Edit Subdivisions Feature Descriptions Online Help Statistics Menu Vendor Job Bids

Public Features

Public Home Page

What is it? The first page that a visitor sees when typing in your web site address. Generally, it contains a graphic, welcoming text, and a link to the resident log in page.

Suggested Uses: Use this feature to welcome visitors to your web site, briefly describe the organization, and direct visitors to points of interest on your web site.

Additional Info: As search engines will generally use the text on this page as a description when directing people to your site, make sure that you use good keywords in your opening paragraph that acurately describe your organization, it's location, and it's intention.

Feature Keeper? This feature may be deleted from the site if you wish to make the site "private only", but TOPS does not recommend doing so. If you do remove the public home page, the login screen will become the default page when a visitor comes to the site. Search engines are significantly less likely to log your site if there are no publicly accessible pages.

Security Level: Public, viewable by everyone (<=100), editable by administrator (1) via Feature Descriptions.

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Facilities

What is it? Information about your community facilities, including pictures and rules.

Suggested Uses: Use this feature as a method of selling your community to outsiders visiting your site. Make sure that facility descriptions are colorfully worded and highly descriptive. Focus more on the positive than rules and regulations.

Additional Info: Up to four files (pictures or documents) may be uploaded to the feature page. In addition, HTML coding may be used to format the description text.

Feature Keeper? This feature may be deleted from the site.

Security Level: Public, viewable by everyone (<=100), editable by administrator (1).

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Map

What is it? The Map is a link to one of the popular mapping websites available from the public site. A zoomable map is loaded up specifying the location of the neighborhood. In addition to seeing a detailed map of where the community is located, visitors can enter in their address and print out driving directions.

Additional Info: The map feature is simply a link to an online map service. Due to copyright law, maps cannot be copied from the mapping service to your website, only linked. However, if you have a drawn map of the community in a brochure or other literature, TOPS will be happy to scan it for you and place it under the map feature.

Feature Keeper? This feature may be deleted from the site.

Security Level: Public, viewable by everyone (<=100), administrator must submit map link or graphic to TOPS to edit this feature.

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Shopper's Classifieds

What is it? Shoppers classifieds are special ads filtered down from a management company site. Management companies can create an ad for a global vendor once, and it is automatically filtered down to all of the community web sites that management company hosts.

Suggested Uses: Use this feature to sell ads to your global vendors. Vendors pay more to be listed on all of your community web sites, as well as your management company site, and you have less work, since you only have to create the ad once.

Additional Info: When the page displays the color scheme will match that of the management company site.

Feature Keeper? This feature may be deleted from the site. If it is removed from the management company site, it may not be used on any community site you manage.

Security Level: Public, viewable by everyone (<=100), editable by administrator (1). (Editable level may be altered by TOPS to your desired level)

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Private Features

Private Home Page

What is it? The first page a resident sees upon loging in to your web site. This page generally contains welcome text to residents, Notices of important content, and links or references to pages of interest within the web site.

Suggested Uses: Use this feature to welcome residents to the private side of your web site. A popular use of this page is to include one or two photos of a recent community event, along with text thanking residents for their participation and inviting them to participate in future events. Also common are encouragements to resident to use such features as the Account Info, User Profile, Message Board, etc.

Additional Info: Along with the feature description text included on this page, you may also include the What's New or Event Calendar features to immediately inform owners without having to direct them to other pages on the web site.

Feature Keeper? This feature may be deleted from the site, however, you will need to specify another page as the default landing page for residents when they log in.

Security Level: Private, viewable by logged in residents (<=50), editable by administrator only (1) via Feature Descriptions.

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Private Home Popup

What is it? A popup window that appears whenever a resident goes to the Private Home Page. This window will be blocked by popup blockers, unless the user has set their blocker to allow popups from this site.

Suggested Uses: This is an optional feature that you may use to quickly gain residents attention and impart an important announcement or request. Many administrators use it to remind residents to place their email address in their User Profile so that the various features of the site requiring email notifications will work correctly.

Additional Info: This is an optional feature, and may be enabled or disabled at the administrator's whim simply by placing or removing content in the Feature Description.

Feature Keeper? This feature may not be deleted from the site, but it may be disabled by the Administrator simply by deleting all content from the feature description.

Security Level: Private, viewable by logged in residents (<=50), editable by administrator only (1) via Feature Descriptions.

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Account Info

What is it? This is the most private part of our website, for owner eyes-only! Clicking this link will display the data the management company has on record for an owner regarding the following items-last payment amount, last payment date, check number, last update date, work order history, architectural requests, and CC&R violations history. All of this information is automatically uploaded from TOPS 2000™ or TOPS On-Site™ via a weekly or daily schedule, so information is always up-to-date.
Current account info is what sets a TOPS community web site apart from all of the other community web site products on the market. Only TOPS offers you a fully automated solution to populate your community web sites with current account information that residents need to know.

Suggested Uses: This feature is the keystone of your community website. Owners will come back to the website again and again specifically for this information. Since this feature can significantly reduce calls to the management office, you will want to mention it again and again to residents in newsletters, on monthly bills, and more.

Additional Info: This feature is also useful for on-site community managers. Once logged on to the website as the administrator (highest access), the manager may view account info on owner accounts to help answer questions quickly and accurately.

Feature Keeper? This is a key feature and may not be deleted from the site.

Security Level: Private, viewable by self or administrator only (1). Not editable.

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Address Book

What is it? A searchable database of all community homeowners as well as board members and other authorized personnel. Most of the information from the user profile is displayed here, except Login Name, Password, Person ID, and Security Level. Owners not wishing their information to be displayed may simply delete it from their user profile.

Suggested Uses: Many communities choose not to make this feature visible to all, choosing instead to move it to Admin Only, where it is visible only to individuals with a security rating of 1.

Additional Info: On-Site Managers with a security rating of 1 may look up information on specific owners by pulling their name in the address book and clicking "View Account Info"

Feature Keeper? This is a key feature and may not be deleted from the site. It may, however, be moved to the Admin Only section so that owners do not see the feature.

Security Level: Private, viewable by logged in residents (<=50), editable by self or administrator only (1).

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Announcements

What is it? Here you can store the latest community announcements. Announcements may be entered manually, or automatically via the events calendar. Announcements are categorized to better manage content.

Suggested Uses: To solicit content from owners, create an e-form for submitting web content. It is also a good idea to define all of the categories you will need, even if there are currently no announcements to go in them. This can encourage residents to submit content, as well as simplify announcement automation from the events calendar.

Additional Info: Use the categories to better track announcements. Important new web site content might go in the website category, while upcoming elections info might go in a separate BoD category. Owners will click only on the category names that interest them. If everything is listed under 'General Interest', owners may overlook important announcements.

Feature Keeper? This feature may be deleted from the site, or moved to admin only, but TOPS does not recommend doing so.

Security Level: Private, viewable by residents (<=50),editable by administrator (1). Security settings may be edited to make feature visible on public side of site (100)

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Board/Committees

What is it? This is a complete listing of all Boards and Committees within the community. It can include a descriptive paragraph, in addition to names of individual members and their function. (ie Joe Smith - Board President)

Suggested Uses: This feature serves to keep residents aware of individuals serving in their community. Be sure to update it regularly when changes are made to boards and committees. You can maximize this feature with the use of certain eForms, such as "Address the Board" and "Run for Office".

Additional Info: Board member names are pulled directly from the address book and link to the board member's user profile. If you do not wish to link to the user profile, you may choose to enter board member names manually in the category description.

Feature Keeper? This feature may be deleted from the site.

Security Level: Private, viewable by residents (<=50),editable by administrator (1). Security settings may be edited to make feature visible on public side of site (100).

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Classifieds

What is it? Classified advertising is the fastest growing revenue generator on the 'Net! You can sell ads to local businesses who have a service or product to offer your residents, or you can simply provide this space free or at a cost for services within the community (Babysitters, house cleaners, child care, etc.).
We recommend using this feature for small businesses inside the community, and businesses that serve only this community. Save global vendors for the Shoppers Classified section.

Suggested Uses: Use the categories to your advantage. Create a category for each vendor type you are soliciting, such as Lawn Care, Pool Maintenance, etc. Vendors will check categories, and will be pleased to be the only vendor of that type in the category, or will be driven to list in the category if a competitor is already there.

Additional Info: You should decide early how you intend to use classifieds, and what pricing scheme you intend to use. It takes a little bit of extra work to make this a steady revenue generator for your community, but it can be well worth the effort. See the Downloads page for help on getting vendors to advertise on your site, as well as customizable documents you can use to solicit ads.

Feature Keeper? This feature may be deleted from the site.

Security Level: Public, viewable by everyone (<=100), editable by administrator (1). Individual ads may be marked for public or private visibility. Feature may be moved only to private side, viewable by residents (<=50)

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Documents

What is it? Community Documents are displayed in this area. This can include legal documents, newsletters, brochures, general interest documents, and more.

Suggested Uses: We recommend that you upload documents in portable document format (PDF), because you can define security restrictions in this format such as print only. TOPS will be happy to convert your documents to .pdf for a small additional fee.

Individual categories may be marked with different security clearances. This allows you to create categories viewable by board members only (25), or any other custom security level you have defined.

Additional Info: Documents may be uploaded in any standard format including Adobe PDF, Text, HTML, MS Word, Word Perfect, and MS Excel. Category and link may be defined as "Board Only" for exclusive board member documents.

Feature Keeper? This feature may be deleted from the site, or moved to board member only, but TOPS does not recommend doing so.

Security Level: Public, viewable by everyone (<=100), editable by administrator (1). Individual document categories may be marked for public, resident, or board member visibility. Feature may be moved only to private side, viewable by residents (<=50)

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eForms

What is it? EForms are automated forms that provide a conduit between the management company and community officers and the owners. Owners can complete a form and submit it. The submitted form is automatically sent via e-mail to predefined recipients such as administrator and board members.

Suggested Uses: This is one of the most versatile features in a TOPS Community Web Site. Use eforms to update owner records, survey the community, receive ACC requests, or anything else you can think of.

Additional Info: Standard forms include: Login request form, Architectural Change request form, Violation report form, and Website submission form. These are completely customizable. You may have us copy forms from an existing site, or design your own.

Feature Keeper? This feature may be deleted from the site, but TOPS does not recommend doing so.

Security Level: Public, viewable by everyone (<=100), editable by administrator (1). Individual eforms may be marked for public or private visibility. Feature may be moved only to private side, viewable by residents (<=50)

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Email Bulletins

What is it? Essentially a subscription based e-mail , owners can sign up to receive regular emails about various community related subjects. This feature pushes out information from the web site to owners, instead of the owner having to always visit the site and look for updates. Global E-bulletins may also be sent out to all residents with a valid e-mail address.

Suggested Uses: The most obvious use is to easily inform residents of upcoming events, and content added to the web site. A much more subtle use is as a revenue generator. Create a bulletin written by the local golf pro, for example. Then sell ad space to the pro shop and someone offering golfing lessons. Residents sign up to receive the bulletin on a monthly or semi-monthly basis, and they automatically receive the ad along with their update. This kind of opt-in targeted advertising is highly successful for both vendors and communities.

Additional Info: E-mail bulletins may include HTML coding, links, and pictures along with text. The fancier you make it, the more likely owners will respond to it.

Feature Keeper? This feature may be deleted from the site, but TOPS does not recommend doing so.

Security Level: Private, viewable by residents (<=50), editable by administrator (1). Individual ebulletins may be marked for public or private visibility and editability.

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Events Calendar

What is it? This displays a monthly view of all events. By drilling down on a particular date, all events for that date will be displayed. By clicking on the event, a more detailed description is available.

Suggested Uses: Encourage residents to submit community events with an e-form.

Additional Info: The events calendar is a central feature of TOPS Community Web Sites. This feature has the ability to feed the announcements and e-bulletin features.

Feature Keeper? This is a key feature and may not be deleted from the site without severely crippling site functionality.

Security Level: Private, viewable by residents (<=50), editable by administrator (1). Security settings may be edited to make feature visible on public side of site (100).

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Garage Sales

What is it? Residents can tell as much as they want about what they have available for sale. This ad will show up on the public and private sides of the site, so people outside your community can see it as well.

Suggested Uses: Assign a resident in the community to manage garage sales and other community centric web site content. This will free the manager from having to micromanage the site, and encourage community participation.

Additional Info: HTML coding may be used to format the sale description text.

Feature Keeper? This feature may be deleted from the site.

Security Level: Public, viewable by everyone (<=100), editable by administrator (1). (Editable level may be altered by TOPS to your desired level)

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Homes for Sale

What is it? Those selling a home in your community can advertise it here. You can post a picture of the home, and list all the information a buyer would be interested in. Ads can be set with a time limit to prevent sold homes from continuing to be displayed on the site.

Suggested Uses: Use this space to sell advertising to local realtors. They can pay a specific cost for each home they list.

Feature Keeper? This feature may be deleted from the site.

Security Level: Public, viewable by everyone (<=100), editable by administrator (1). (Editable level may be altered to your desired level)

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Homes for Rent/Lease

What is it? For residents trying to rent out their homes, this is an ideal place to advertise. The information is available on both the public and private portions of the web site. Ads can be set with a time limit to prevent leased homes from continuing to be displayed on the site.

Suggested Uses: Vacation communities have used this feature to sell available time slots, such as weeks. The feature may be renamed to reflect your usage of it.

Feature Keeper? This feature may be deleted from the site.

Security Level: Public, viewable by everyone (<=100), editable by administrator (1). (Editable level may be altered by TOPS to your desired level)

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Home Sites (Lots) for Sale

What is it? Anyone selling an empty lot in your community can advertise it here. You can post a picture of the lot and list all the information a buyer would be interested in. Ads can be set with a time limit to prevent sold lots from continuing to be displayed on the site.

Suggested Uses: Communities with campgrounds and boat slips have used this feature to sell the use of those spaces. The feature may be renamed to reflect your usage of it.

Feature Keeper? This feature may be deleted from the site.

Security Level: Public, viewable by everyone (<=100), editable by administrator (1). (Editable level may be altered by TOPS to your desired level)

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Hot Links

What is it? This is a categorized list of interesting web sites both locally and globally. You may store links along with a detailed description and a picture.

Suggested Uses: Further increase revenue from vendors who purchase classified ads by offering a link on the site here.

Additional Info: HTML coding may be used to format the hot link description text.

Feature Keeper? This feature may be deleted from the site.

Security Level: Private, viewable by residents (<=50), editable by administrator (1). Security settings may be edited to make feature visible on public side of site (100).

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Live Chat

What is it? This is a family-oriented place where logged in site members can interact instantly with each other on subjects of interest.

Suggested Uses: Traditionally, chats work best when they are managed, instead of freeform. Schedule community wide chats at certain times, such as "Tuesday at 7pm, we will have Joe, our tennis pro available to answer your questions about tennis, and our facilities." Another good idea is to host debates between potential board members. Allow the residents to ask the questions, and each candidate will answer in turn.

Additional Info: A special chat feature is available for board members. This "Board Only" chat is invisible to owners.

Feature Keeper? This feature may be deleted from the site.

Security Level: Private, viewable/editable by residents (<=50), Board only chat viewable/editable by board members (<=25).

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Message Board

What is it? This is like a "slow motion" chat room where conversations can play out over days or weeks. Post a comment, question or problem here and others can read it and reply to it whenever they want.

Suggested Uses: Create topics you want residents to respond to, such as opinions on services offered. Residents will also create their own topics here. You may delete inappropriate or immoral messages, but be careful not to censor dissenting opinions.

Additional Info: A special message board feature is available for board members. This "Board Only" message board is invisible to owners.

Feature Keeper? This feature may be deleted from the site.

Security Level: Private, viewable by residents (<=50), individual messages may be removed by creator or administrator, topics removable only by administrator (1). Board only message board viewable/editable by board members (<=25).

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Moving?

What is it? This feature, called Moving Assistant, helps new residents find local utilities and services in their local area, and even sign up for those services online.

Suggested Uses: The moving assistant is a great feature for new home buyers who will be moving into your community. Instead of being forced to keep up with a list of local service providers and provide that information to new home buyers, you can now direct them to your community web site, and a one-stop-shop to find and activate all of their utilities and services.

Additional Info: Residents and New Owners may use this feature to locate utilities and providers that service their homes. Many of these utilities and services can be activated right from this site. For the services that cannot be directly signed up for, the moving assistant will provide a current telephone number for the vendor, along with any additional information on how to sign up for the service. This utility is a nice one-stop shop for new residents to get settled as quickly as possible.

Feature Keeper? This feature may be deleted from the site.

Security Level: Public, viewable by everyone (<=100), editable by administrator (1). Security settings may be altered to be visible to residents only.

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Requests & Questions

What is it? Here you can post a message or question to specific people right from the web site, such as board members or the community manager.

Suggested Uses: Enter individuals by job rather than by name - Maintenance, rather than Joe Handyman. This can reduce the level of personal attacks that sometimes come from frustrated residents. Also make sure e-mail links are kept up-to-date.

Feature Keeper? This feature may be deleted from the site, but TOPS does not recommend doing so.

Security Level: Private, viewable by residents (<=50), editable by administrator (1).

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Reviews

What is it? Here a category can be set up - such as PLUMBER and then residents can write a review on a particular plumber.

Suggested Uses: We recommend setting up key categories such as movies, books, and restaurants.

Feature Keeper? This feature may be deleted from the site.

Security Level: Private, viewable by residents (<=50), editable by administrator (1). Security settings may be edited to make feature editable by other security levels.

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Surveys

What is it? Create surveys on community centric topics. Each homeowner can vote one time on each survey. Summarized results are available for all to see (not individual vote information)

Suggested Uses: Use to take the temperature of the community on such issues as budget usage, paint colors, and community parties.

Additional Info: Results are hidden until the logged in individual places a vote.

Feature Keeper? This feature may be deleted from the site.

Security Level: Private, viewable by residents (<=50), editable by administrator (1). Security settings may be edited to make feature editable by other security levels.

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User Profile

What is it? An owner's user profile contains all of the information about their online identity, as well as any information about them that they are willing to share with other owners in the community. Any information entered here will display in the address book for other logged in owners to look up, except Login Name, Password, Person ID, and Security Level.

Suggested Uses: Owners will use this section to manage their personal settings. Managers and Board members can use this section to maintain up-to-date information in a directory. Simply have owners log in and update information by a certain date. Once the deadline has passed, create a database of the information using the Address Book Report feature, and import it into the program of your choice (such as MS Word or Excel) for formatting.

Additional Info: Owners may change any of their personal information on the website, including login name and password by logging in and clicking User Profile. Changing login name and password does not affect accounting info.

Feature Keeper? This is a key feature and may not be deleted from the site.

Security Level: Private, viewable/editable by self or administrator only (1).

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Volunteer Needs

What is it? If you need one or more volunteers for a community event/activity/committee/etc., these needs can be posted here.

Suggested Uses: Use to encourage people to volunteer for open board and committee positions.

Feature Keeper? This feature may be deleted from the site.

Security Level: Private, viewable by residents (<=50), editable by administrator (1). Security settings may be edited to make feature editable by other security levels.

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What's New

What is it? This page will display any additions that have been made to the website within a specified time period. What's New is completely automated, allowing visitors to instantly see any new items that have been added by the administrator, board members, or other owners.

Suggested Uses: While it is a separate feature in it's own right, What's New is also an embeddable object. Communities often choose to have the what's new feature displayed on the private home page of their site.

Additional Info: What's New is completely automated and may not be edited. You may, however, add an explanatory paragraph of text at the top of the feature.

Feature Keeper? This feature may be deleted or moved to Admin Only. It may also be embedded into a customized page.

Security Level: Private, viewable by any logged in individual (<100, usually 50). Not editable.

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Board Only Features

Financial Reports

What is it? This function allows you to upload select reports from TOPS 2000™ to your community web sites. The currently available reports include: Telephone Directory (Owners), Aged Delinquency and Delinquency Status (A/R), Balance Sheet, Income Statement, Reserve Statement and Yearly Spreadsheet (G/L).

Suggested Uses: Use this feature to provide board members with important financial reports prior to board meetings. Reports are managed within TOPS, and can easily be updated.

Additional Info: In addition to the provided reports, the reports export interface in TOPS 2000™ allows you to attach documents and pictures to reports to be uploaded. View Sample Reports.

Feature Keeper? This feature may be deleted from the site.

Security Level: Private, viewable by board members(<=25). Reports may only be edited from within TOPS 2000™. Security settings may be edited to make feature viewable by other security levels. By default, this link is only available under the "Board Only" area of the site.

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Task Manager

What is it? The Task Manager is a wonderful tool that can be used to keep track of the status of tasks within the community. Combining the functionality of a message board with eBulletins and also adding security features, this tool is a wonderful all-in-one package.

Suggested Uses: Though primarily intended for board and committee members, you can customize each task category with different security levels. This way, you can control who can view the tasks, who can contribute to the tasks, and who can edit and manage the tasks themselves.

Additional Info: There is also a notification feature for each task to update recipients on the status of a task. It will send an e-mail to anyone on the notification list any time an update is made or a note is added to the task. Similar to the eBulletin feature, the notification feature is more secure because only a person who can edit the task can add someone to the notification list. This way, unauthorized viewers will not be able to sign up to receive the update.

Feature Keeper? This feature may be deleted from the site.

Security Level: Private, viewable and editable by board members and administrators(<=25). Security level may be altered to allow alternate levels to access, for example level 35 for committee members.

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Admin Only Features

Address Book Report

What is it? The administrator can choosefrom 28 specific fields of information from the address book to export from the address book. This information can be viewed on screen, printed or imported into another program.

Suggested Uses: Use this feature to get a report of current user names and passwords, generate a community directory, and more.

Additional Info: Allows export of all user profile fields into an HTML report or a text file, which may be imported into Excel, Access, Word, and more.

Feature Keeper? This feature may be deleted from the site, but TOPS does not recommend doing so.

Security Level: Admin Only, viewable and editable by administrator (1). (Viewable/Editable level may be altered by TOPS to your desired level)

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Banner Advertising

What is it? By default, TOPS Software reserves the right to place banner advertising on any site we manage. you may buy out this right at a cost of $25 per month per site. Choosing to buyout TOPS Software's right to place banner advertising provides you with the ability to place banner advertising yourself. You may choose where you would like to place the banners, and any page on the site is available to you.

Suggested Uses: This is a good feature for management companies to purchase: simply create banner advertising for your management company and sell banner space to global vendors and any other companies that may apply to more than 1 community that you manage. Then, place banner advertising on each of the community sites that you manage.

Feature Keeper? This feature must be manually activated on a site. Thus, if you would like to use this feature, you must specifically request it.

Security Level: Banners are displayed on individual pages. Thus, banner visibility is based on the security level of the page on which it is stored. Banners are editable by administrator (1). Security settings may be altered to make feature editable by other security levels.

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Edit Advertisers

What is it? Classified ads are populated by the address book . Therefore, if you wish to place an ad by a company or individual not stored in the address book, you will need to store that information somewhere. You can add advertiser information to the Edit Advertisers section.

Suggested Uses: Use this feature to keep track of web site advertisers, including contact information, ad run dates, response rates, and more.

Additional Info: This feature is not linked or in any way related to Vendors in TOPS 2000. The only purpose for the Edit Advertisers feature is to keep track of companies who are paying for advertising on your web site.

Feature Keeper? This feature may be deleted from the site.

Security Level: Admin Only, viewable and editable by administrator (1). (Viewable/Editable level may be altered by TOPS to your desired level)

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Edit Modules

What is it? Modules are custom site sections that allow you and/or residents to define and upload content. Common examples include Photo Album, Kids Play Groups, and Recipe Album. Graphic Files, Documents, and/or text may be added to your modules.

Suggested Uses: This is entirely up to you. You decide what modules will be called, as well as what they will contain.

Additional Info: Administrators may create new modules from the modules link under Admin Only, however, you will need to inform TOPS of your new module so we can activate it on the sidebar.

Feature Keeper? Modules are a custom feature, and may be created or not as you desire. (and as many as you like)

Security Level: Custom, both viewable and editable.

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Edit Subdivisions

What is it? If your association maintains seperate subdivisions, you may use this feature to define those subdivisions.

Suggested Uses: This feature will only work if the subdivision is redefined manually for every homeowner record. Because records are entered automatically through TOPS 2000, instead of manually, we do not recommend using this feature for residents, although it can be useful for defining groups of individuals such as Board Members or Committee Memebers.

Additional Info: Once subdivision have been defined, you may send email bulletins and announcements to a specific subdivision only.

Feature Keeper? This feature may be deleted from the site.

Security Level: Admin Only, viewable and editable by administrator (1). (Viewable/Editable level may be altered by TOPS to your desired level)

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Feature Descriptions

What is it? Feature Descriptions allows you to make changes to the content at the top of each feature page.

Suggested Uses: Use this feature to add text to the top of any feature page. This may be as diverse as the text and images on your public home page, or a disclaimer at the top of the Message Board feature.

Additional Info: This rich text editor allows you to edit the feature description in a way similar to Microsoft Front Page or Word.

Feature Keeper? This feature may not be deleted from the site.

Security Level: Admin Only, viewable and editable by administrator (1). (Viewable/Editable level may be altered by TOPS to your desired level)

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Online Help

What is it? The administrator's edit screens all have detail help areas. With site administration this easy, anyone can be an administrator!

Suggested Uses: Anytime you need assistance while updating your site, click the round question mark to get instant help.

Additional Info: In addition to instructions on how to perform tasks, the help interface offers handy tips. If you do not find what you are looking for, the help system provides an easy way to contact support via e-mail.

Feature Keeper? This feature may be deleted from the site, but we do not recommend doing so, particularly since it is only visible by the administrator.

Security Level: Help is viewable by the administrator (1). Help may not be edited at all.

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Statistics

What is it? Checking statistical data on your website can be an excellent way to discover which sections are most important to your visitors, who visits most often, and how many visitors you're getting to your site on a daily basis.  The statistics menu provides this information and more.  There are three main sections in the statistics menu:

• Show Page Views for Last Thirty Days -- This option, also called show hits in older versions of our sites, displays page hits on your web site over the past thirty days. A summary section displays total hits for the last 30 days, as well as average information.
• Show Most Frequented Pages --This option displays a listing of the pages that are most commonly visited by your users. Only the top 10 most frequented pages are displayed.
• Show Login Statistics -- This option displays a complete listing of all registered users, along with accurate statistics of the total number of times each user has logged on to the site, and the last login date and time.
• Show Security Settings -- This option allows you to view the current view security level defined for every feature in the site.

Suggested Uses: This is a good feature for management companies to use to sell classified ads to vendors. With your statistics, you can provide definitive proof of the number of people visiting your site, as well as information about them.

Feature Keeper? This feature may be deleted from the site, but TOPS does not recommend doing so, particularly since it is only visible by the administrator.

Security Level: Statistics are viewable by the administrator (1). Statistics may not be edited at all.

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Vendor Job Bids

What is it? This system was designed to allow the board or management to put on their web site any maintenance or repair jobs that they would like out for bid. The system allows the community to create a database of approved vendors and send an automatic notification to selected vendors based on the category of the job.

Suggested Uses: Landscape Companies are notified of a new opportunity to bid on pinestraw and pool supply companies are notified when the job is to replace the pool cover.

Feature Keeper? This feature must be requested by name to be activated.

Security Level: Public, viewable by everyone (<=100), editable by administrator (1). Security settings may be edited to make feature editable by other security levels.

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