Downloads

In this section, you will find documentation that will provide additional information about the TOPS Community Web Site service. These documents are provided in downloadable format so that you may review them on your computer, or print them out to take to board meetings, management representatives, or file them for future reference.

Please Note: This page does not include help documents. Click Here to download user manuals and tip sheets.

Multimedia

Description	Download Info
TOPS Community Web Sites Presentation: This Flash presentation explaines the service from a Board Member point of view. This fully interactive multimedia presentation can be made available to management companies as a sales tool.

Printable Documents

Description	Download Info
TOPS Web Site Catalog 8 pages, 549kb,
Updated! 12/04 Web Site Features 2 pages, 62kb,
Updated! 12/04 Security Measures in TOPS Community Web Sites: Discusses the various security measures that are in place in TOPS Community Web Sites. 1 page, 65kb,
The Facts About Online Payments: Send this document to your community members to notify them about your new online payment options. The document spells out answers to the most commonly asked questions that owners ask about online payments. 1 page, 33kb,
Online Payments Administrator FAQ: This document answers questions about the Online Payments service from an administrator/manager point of view. 2 pages, 41kb,

Contracts and Schedules

Description	Download Info
Property Management Web Site Standard contract 18 pages, 237kb,
Property Management Existing Web Site contract 15 pages, 165kb,
Premium Community Web Site contract (Self-Managed) 10 pages, 135kb,
Community Schedules (C, D & E) 8 pages, 176kb,
Application for Online Payments, Management Company and Managed Associations 6 pages, 90kb,

Faxable Forms

Description	Download Info
Free Demo Fax Order Form 1 page, 359kb,
Updated! 12/04 Management Company Locater Submission Form 1 page, 58kb,

Sample Documents

Description	Download Info
Terms of Service: Customize this contract and add it to the documents section of your management or community web site. Helps protect your web site against user abuse, by establishing clear rules and regulations. 3 pages, 44.5kb,
Dear Homeowner: Upload this letter to the documents section of your community web site. Informs visitors about available features, and provides important information on changing login name and passwords. 2 pages, 59kb,
Announcement Flyer: Customize this flyer and post it near facilities. It reminds residents and informs visitors of the web site, and provides tear sheets for people to take home. Use the find and replace feature in MS Word to insert your community name. 1 page, 68kb,
Updated! 12/04 Sample Form Letter: This is the sample form letter to be sent to owners informing them of their community web site address, login name, and password. This document should be copied into form letter, customized, merge codes corrected, and printed and sent to all owners. 1 page, 31kb,
Updated! 12/04 Dear Vendor: This letter should be customized to include your company and personal contact information. It may be used in your word processor, or copied to the TOPS form letter program for quick mail merge letters. This letter solicits vendors to advertise on your site. 1 page, 34kb,
Updated! 12/04 Vendor Ad Order Form: Customize this form with your company info and pricing schedule. This form uses a volume-based pricing scheme to sell web advertising to vendors. Vendors who buy advertising in volume receive a number of months of free advertising. If you decide to use this scheme, you should include this form with the dear vendor letter above. 1 page, 56kb,
Resident Notification Letter Size 2Up: Customize these fliers and send them out to residents to let them know you now offer online payments! The notification is designed to print 2 per page, and a variety of ethnic and age groups are represented. Instructions are provided in the file. 6 pages, 634kb,
Resident Notification Post Card Size 2Up: Customize these postcards, print them out on Avery 3611 Postcard paper (or have them printed to size at your local printer) and send them out to residents to let them know you now offer online payments! A variety of ethnic and age groups are represented. Instructions are provided in the file. 6 pages, 339kb,

Board Handouts

Description	Download Info
Interactive Web Sites With Online Payments : Customize this flier with your company info. This handout lets board members know about interactive web sites with online payments. Print out the flier and hand it out at board meetings, or mail to board members along with the online payment application. 1 page, 236kb,
Re-Inventing the Wheel: Customize this flier with your company info. This handout lets board members know that a web site solution exists that was created exclusively for community associations, so they do not have to reinvent the wheel. Print out the flier and hand it out at board meetings. 1 page, 58kb,
Talk About a Bright Idea!: Customize this flier with your company info. This handout highlights the new online payment interface to encourage board members to sign up their association for online payments. Print out the flier and hand it out at board meetings, or mail to board members along with the online payment application. 1 page, 41kb,
You're Going to Love What We're Cooking Up: Customize this flier with your company info. This handout shares a short list of features that will be added to community web sites in 2004 as incentive for board members to sign up for a community web site now. Print out the flier and hand it out at board meetings, or mail to reluctant board members as a way to renew interest in Community Web Sites among community officers. 1 page, 132kb,
Start off the New Year Right: Customize this New Year's Inspired flier with your company info. This flier may be printed and handed out at board meetings as a way to generate interest in Community Web Sites among community officers. 1 page, 52kb,
Connections : Customize this flier with your company info. This handout shows how a community web site can be the central connection between board members, residents, and the community manager. 1 page, 104kb,
Newfangled Technology: Customize this flier with your company info. This handout shows board members how they can achieve an old fashioned community feeling with the newfangled technology of a community web site. 1 page, 1.6mb,
The Bottom Line: A simple, easy to understand handout that spells out features that will save time and money for the community. Speaks to the accountant in every board member. 1 page, 163kb,
Making the Smart Choice: This customizable document spells out why board members should choose a Community Web Site powered by TOPS 2000™ over having a "designer" make a web site for them. This is a great document to include with any sales pitch because it spells out the many intangeable benefits to a community web site. We got excited about the service just writing this! 2 pages, 79kb,
The Future Is Now: This customizable tri-fold brochure is an excellent insert for your marketing package for prospective communities, and also a great handout at your next board meeting. 1 page (two sided), 330kb,
Luck is on Your Side: Customize this St Patrick's Day inspired flier with your company info. This flier may be printed and handed out at board meetings as a way to generate interest in Community Web Sites among community officers. 1 page, 80kb,
Increase Communication: Customize this flier with your company info. This flier may be printed and handed out at board meetings as a way to generate interest in Community Web Sites among community officers. 1 page, 82kb,
Dear Community Officer: This letter may be customized or sent as is to community officers. Useful to solicit an interest in web sites to board members and other officers. 1 page, 125kb,

Program Files

Description	Download Info
Uptown Utility: This TOPS 2000™ utility will set all owner phone number fields to "Unlisted" status in the selected community. This prevents owner phone numbers from uploading automatically to a community web site. 2 files (zipped), 16kb,
Internet Updater : Run this program directly from this location. Webupdts.exe will connect to TOPS Servers and provide a list of all files needing to be updated on your data server. You may then elect to perform the update. 1 executable file, 268kb